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Find parts from your LEGO set
customer service

Are you missing a part from a LEGO set? Look it up easily by entering the set number below.

ToyPro, your LEGO® shop

  • 25,000+ different LEGO® items
  • Only new and 100% original LEGO® parts
  • Amazing customer service
  • Free shipping for large orders
  • Get your order delivered quickly
  • Offices in the Netherlands and USA
  • Save ToyPro Credits for extra discount

Customer service

We will do our best to answer your question as soon as possible. We respond to urgent matters such as order errors within 2 business days.

Thank you for your patience and understanding!


What is your question about?

 


How do I add additional items to my order?

If your previous order has not yet been processed, it is possible to place a new order and merge it with your previous order. This will save you shipping costs and everything will be sent to you at once.

You can merge a new order with your previous order by logging in with your account and then selecting this previous order in the shopping cart under the heading 'Merge order'. You can merge an order several times if necessary. Handy if you forget something!


Shipping costs

An overview of shipping costs can be found at: Shipping and delivery.


Delivery time

After your order has been processed and shipped by us, you will receive an email about it. We will then transfer your shipment to the appropriate shipping party.

If you choose the (cheaper) option “ship without tracking,” unfortunately you will not be able to track where your order is currently located and will have to wait until it arrives in your mailbox.

The delivery time of your order may vary by country. You can read more information about this at: https://www.toypro.com/en/page/21/shipping-and-delivery.

We ask for your patience and hope your order will be delivered to you soon.

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